Abstract
This research explores the critical need for structured capacity-building interventions for ministerial staff working within the Rural Development (Panchayat) Department in Tripura. Through a methodical Training Needs Assessment (TNA), the study aims to diagnose performance gaps and propose targeted training programmes to augment organisational efficiency. A mixed-method approach was employed, incorporating structured and semi-structured interviews across seven districts. The study reveals that despite their pivotal administrative role, ministerial staff have largely been deprived of formal skill development opportunities. Key findings highlight issues such as deficient procedural knowledge, lack of technological fluency, ambiguity in job roles, and motivational deficits. The study proposes a three-tiered training module inclusive of foundational, functional, and digital competencies. Statistical and thematic analysis collectively affirm that training initiatives, if contextually designed and regularly implemented, could substantially elevate performance outcomes. This research not only informs administrative reform but also aligns with the decentralisation and digitalisation objectives articulated in India's e-Governance policies.
Keywords
Capacity Building, Training Needs Assessment, Rural Development, Ministerial Staff, Tripura, Panchayati Raj Institutions
How to Cite:
Sayanika Sengupta, Dr. Sushobhan Sengupta, Somdeb Roy Barman, Subhajit Paul , ENHANCING ORGANISATIONAL EFFICIENCY THROUGH CAPACITY-BUILDING: A TRAINING NEEDS ASSESSMENT OF MINISTERIAL STAFF IN TRIPURA'S PANCHAYATI RAJ INSTITUTIONS , Volume 10 , Issue 4, april 2025, EPRA International Journal of Research & Development (IJRD),