📄 Abstract
The global wave of digital transformation is reshaping organizational structures and processes, with the public sector being a key area of application. This study investigates the impact of digital transformation in management on the quality of employee performance within the Sports Activities Departments of the Jordanian Ministry of Education. Utilizing a mixed-methods approach, the research combined quantitative data from a survey of 150 employees across various directorates with qualitative insights from 10 in-depth interviews with department heads and senior officials. The study measured digital transformation across four key dimensions: Management Information Systems (MIS), E-Communication, Data-Driven Decision-Making, and Digital Skills Infrastructure. Employee performance quality was assessed through metrics of efficiency, effectiveness, innovation, and job satisfaction. The findings reveal a statistically significant positive correlation between the overall level of digital transformation and the quality of employee performance. Specifically, Data-Driven Decision-Making emerged as the strongest predictor of performance effectiveness and innovation. However, the study also identified significant barriers, including resistance to change, insufficient training, and budgetary constraints. Qualitative data highlighted a gap between the availability of digital tools and their strategic integration into core workflows. Based on these results, the paper provides a set of strategic recommendations for the Jordanian Ministry of Education, focusing on developing a comprehensive digital strategy, investing in continuous capacity building, fostering a digital culture, and modernizing the technological infrastructure to fully leverage digital transformation for enhancing sports education and talent development in Jordan.
🏷️ Keywords
📚 How to Cite:
Dr. Mutasem Lutfi Al Tahayneh , THE IMPACT OF DIGITAL TRANSFORMATION IN MANAGEMENT ON THE QUALITY OF PERFORMANCE OF EMPLOYEES IN SPORTS ACTIVITIES DEPARTMENTS IN JORDANIAN EDUCATION DIRECTORATES , Volume 13 , Issue 10, october 2025, International Journal of Asian Economic Light (JAEL) ,