📄 Abstract
The present study deals with impact of Impact of Customer Service on Subscriber?s Satisfaction with Special Reference to Selected Telecommunication Companies in Madhya Pradesh. In order to explore the impact of customer service on customer satisfaction study adopted three important factors of customer service such as Rapid solution, Tariff Plan and Network connectivity. The study is based on primary data which has been collected by using questionnaire method. the findings of the study indicates that Rapid solution and Tariff plan has been found significant and network connectivity has not been found significant and related with customer satisfaction.
📚 How to Cite:
Anand Soni , Dr. Satendra S. Thakur , IMPACT OF CUSTOMER SERVICE ON SUBSCRIBER'S SATISFACTION WITH SPECIAL REFERENCE TO SELECTED TELECOMMUNICATION COMPANIES IN MADHYA PRADESH , Volume 11 , Issue 11, november 2024, EPRA International Journal of Economics, Business and Management Studies (EBMS) ,